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Frequently Asked Questions Related Deals, Offers, Coupons & Cashback at ShopperMb

About ShopperMb

Q: What is ShopperMb?

A:ShopperMb is India's fastest Growing best Deals,Offers, Coupons & Cashback, website. With help of ShopperMb, our members / visitors can save on regular purchases at any of shoppermb store partner retailers.

At ShopperMb, We ensure to provide you the best online deals , offers and discount coupons available as soon as they get online. It is the best place to find amazing Online Shopping Deals and Online Coupons of leading eCommerce stores in India. You can find Shopping Deals and Free Online Coupons of almost all Indian online store including Amazon India, Flipkart, Jabong, eBay, Snapdeal, Myntra, Paytm, Cleartrip, Yatra, Homeshop18, Shopclues, Infibeam, Pepperfry, Fashionandyou, Lenskart and many more stores like them.

Q: Does ShopperMb protect my personal information?

A:ShopperMb is committed to protecting the privacy and the confidentiality of your Personal Information. Whenever ShopperMb obtains Personal Information from you, our Website uses commercially reasonable efforts and general industry standards to protect it from any unauthorized access or disclosure. Access to your Personal Information is limited to ShopperMb’s personnel and such authorized third parties who may host your data on our behalf or may assist us in providing the products and services requested by you. ShopperMb uses its best endeavors to maintain physical, electronic and procedural safeguards that aim to protect your information against loss, misuse, damage, modification, and unauthorized access or disclosure. However, ShopperMb assumes no liability whatsoever for any disclosure of Personal Information due to unauthorized third party access or other acts of third parties, or any other acts or omissions beyond reasonable control of ShopperMb.

Q: What are Discount Coupons?

A: Discount Coupons are the medium through which, you can get some discount while shopping online at different online stores. There is a wide range of features, such as percentage off discounts, fixed amount discounts, discounts only applied to particular products, etc. It is often done with a promotional code. If this is an important feature to you, check our Discount Coupons page to get the latest coupons of different online stores.

Q: How do I check if my favorite retailers are on ShopperMb?

A: If you are looking for a specific retailer, then you can just go to our Store page and enter the name or URL of the product to check whether any particular store is there on ShopperMb partners network and go to your favorite online store.

Q: Do I need to pay to use the ShopperMb site?

A:Not at all. This is a FREE Cashback Rewards service offered by us. You do not have to pay anything for using the Cashback site.

How to Get Cashback at ShopperMb?

Q: How can I earn cashback via ShopperMb?

A:Simple, just follow the easy steps below to earn cashback:

  1. Search for online Deals, offers & Coupons you want to shop .
  2. Follow the Links given at the eals, offers & Coupons and purchase the products. Claim to Shoppermb Team for cashback at our Contact page.
  3. Shop and pay on the retailer's site like you normally do
  4. Retailer now pays us a commission for this sale. We pass that to you as 'Cashback' in the form of Discounts. Initially your cashback remains in 'Pending' status. Once the return period of your product is over, retailer pays us in the next monthly payment cycle. Your cashback then becomes 'Confirmed' & 'Processed'
  5. As soon as we get your request of redemption of Discounts, we will send you the gift of your choice at your address within prescribed time anywhere in India.

Q: What does Pending Earnings mean?

A:Pending Earnings are those that we have tracked as valid transactions and have been acknowledged by retailers. However, since they are still within the Return or Cancellation period they cannot be paid out to you yet.

Lets take an example. You make a purchase from amazon.in. Within 1-3 days you shall see a Cashback of some amount in 'Pending state' at the User Dashboard after Login.

Now once the cancellation/return period is over, Merchant shall confirm this to us and pay us in the next monthly payment cycle. We shall then move cashback to your Confirmed Earnings.

However, if your plans changed and you had to cancel your order, the transaction is cancelled and the cashback will be converted from 'Pending' to 'Rejected' Cashback.

Q: What does 'Confirmed' or 'Processed' Earnings mean?

A:Confirmed Earnings are those that have been approved as valid sales from retailers. Usually the Confirmed earning would be 'Processed' in 1-2 days and the DIPs register would be updated accordingly. When you collect a minimum of Rs. 300 in you DIPs register, we can pay the money in the form of products of your choice. You need a minimum of Rs. 300 at your DIPs register for each payment request.

Q: From the time I do a transaction, how long does it take to actually get my cashback?

A:This varies between retailers and the type of purchase. Normally after you do the transaction, it would be reflected within 24-72 hours stating the cashback due to you at the DIPs register. This is called 'Pending' cashback. Once the return period of your product/s is over is completed, the retailer knows that the sale was genuine, and then pays us in the next monthly payment cycle. The status of this transaction shall then automatically move to 'Confimed'. So, from the time of your purchase it could take between 1-4 months for your cashback to get Confirmed.

Q: Can I visit the retailer directly, and just send you a receipt to get my cashback?

A:Unfortunately not! In order to earn cashback, you MUST visit the retailer via ShopperMb. This way the retailer can track that we got them this sale, and we would receive a commission from them. We pay you cashback from this. If you went to the retailer directly, then we will not be able to claim any commission and pay any cashback to you.

Q: What are best practices that should be followed to use ShopperMb?

A: To enable your cashback to track successfully, we recommend that in your browser settings you permanently allow cookies, JavaScript and third party images. Clear cookies to get started. Log into ShopperMb and click on the retailer link on the ShopperMb site. Also

  • Always use the links provided by ShopperMb to enter a retailer's site; do not type in retailer names at the top of your browser screen.
  • Comparison sites - We recommend you do not use a quote reference or code provided by a comparison site. In that case, the commission from the sale would be paid to the comparison site. If we do not receive any commission from retailers we are unable to give cashback to you
  • Do not search a comparison site whilst completing a ShopperMb purchase - again there is a danger that the commission/cashback might accrue to the comparison site instead
  • Completing the purchase online: ShopperMb only works online. So if you buy something over the telephone or in-store, unfortunately ShopperMb terms wont apply
  • Voucher and gift codes - To get cashback via ShopperMb please only use voucher codes supplied by ShopperMb. Using vouchers not supplied by ShopperMb may result in another party being credited with your cashback
  • Keep all email confirmations and documents from the retailer - just in case you need to use the information for submitting an earnings enquiry.
  • Always visit online shopping store from ShopperMb to find latest coupons and deals.
  • Make sure there are no products in the cart before visiting ShopperMb.
  • Make purchase in the same session after visiting ShopperMb.
  • Do not visit other coupons or price comparison website after visiting ShopperMb
  • Clear cookies of browser, if possible, before visiting ShopperMb.
  • If possible, before shopping visit ShopperMb in Private / Incognito Mode of your browser and then do shopping.

General Questions about Additional Cashback?

Q: Where does cashback come from?

A:When you shop at retailers via us, retailers pay us a referral fee. Rather than keep this referral fee, we pass some amount of it to you as cashback. This referral fee comes from the retailers advertising and customer acquisition budgets.

Q: The retailer link is not working. What can I do?

A:Firstly, please try opening the retailer link in another browser, or if possible another computer too. To ensure that the problem you have is not being caused by your own settings, please follow these simple steps:

For Google Chrome Users

Enable Cookies: Tools - Options - Under the Hood - Cookie Settings. Please change to Allow all Cookies. Clear Cookies: Go to Tools - Clear Browsing Data. Please change the time range to clear to Everything.
For Firefox Users

Enable Cookies: Go to Tools - Options - Privacy. Then please change your settings under History to Remember History. Enable JavaScript: Go to Tools - Options - Content. Then please ensure Enable JavaScript is ticked. Disable pop-up blocker: Go to Tools - Options - Content. Then please ensure Block pop-up windows is not ticked. Clear Cookies: Go to Tools - Clear Recent History. Please change the time range to clear to Everything
For Internet Explorer Users

Lower Security Level: Go to Tools - Internet Options - Security. Please lower Security level to Medium. Lower Privacy Settings: Go to Tools - Internet Options - Privacy. Please lower the Security Level to Low. Disable Pop-up Blocker: Tools - Internet Options - Privacy. Please ensure the Pop-up Blocker at the bottom of the options page is not ticked. Clear Cookies: Go to Tools - Delete Browsing History. Please delete all.

Q: What if I cannot find a retailer I am looking for, or if I would like to suggest a new one?

A:Please feel free to Contact us and let us know which retailer you are looking for. We shall try our best to get them on our programme!

Missing cashback?

Q: I did a purchase but have not received any cashback email for it. What can I do?

A:If your purchase was done less than 3 days ago, please wait a little longer. It usually takes between 4 - 72 hours for retailers to track sales, so you could still receive your cashback email automatically.

Q: What are the reasons for not getting Cashback?

A:In this programme, unfortunately the retailer's decision is final and we will not be able to reverse it. Remember our incentives are always aligned with yours, so we would have done our best to get your cashback approved. In some cases the retailer may decline your cashback, such as:

  • The purchase was returned, cancelled or the order amended.
  • The purchase was not completed wholly online.
  • Another referrer has been awarded the cashback commission (e.g. a price comparison site).
  • You did not comply with the terms and conditions listed on our website and/or the retailer's.
  • A voucher code or gift code not authorized by our website was used.
  • The retailer has ceased trading or has gone into administration.
  • Cookies were disabled and hence the tracking could not be completed.
  • Generally, sticking to the terms and conditions provided on our retailer page and ensuring you follow the recommended process will minimize the risk of anything going wrong.

Q: What happens if my cashback query is denied?

A:The retailer holds sole discretion in determining the validity of the cashback query. Unfortunately, once a retailer has made a decision it is final.

Questions about Refer and Earn

Q: What are referral earnings?

For every referral you make to ShopperMb, we award you with 10% of all cashback your referral earns. So, say you referred Ajay to shoppermb. Ajay uses ShopperMb, does online shopping and earns Rs. 100 as cashback. Since you referred Ajay, you will earn Rs. 10 from us as a thank you. And the best part, you will earn this for life. Every time Ajay earns cashback so do you.

You can track all your referral earnings by clicking on My Earning under My Account option

Q: How do I refer friends?

Referring friends is really simple. You can use your unique referral link provided at the user panel.
You can send your referral link by email or post it on Facebook and Twitter easily via our website itself. Please visit the User Profile page for more details.

If you are a charity or student organization, sending this referral link to all your members can be a powerful way to raise funds. Given that average cashback in India is Rs. 100, you can earn Rs. 10 per member.